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CCELL Frequently Asked Questions

How do I turn my CCELL disposable vape on?

CCELL disposable vapes are easy to use and don't require any complicated button presses or operations. Here are the steps on how to turn on a CCELL disposable vape:

  1. Check the battery level. Make sure the device is charged before use. Some CCELL disposable vapes come pre-charged, while others require charging before use.
  2. Remove any protective covers. Check if there are any caps or covers on the mouthpiece or other parts of the CCELL device. Remove them if present.
  3. Inhale from the mouthpiece. Many CCELL disposable vapes are draw-activated, meaning they activate when you inhale from the mouthpiece. Take a slow, gentle puff from the mouthpiece to start the device.
  4. Check the LED indicator. Some CCELL disposable vapes have an LED indicator light that turns on when the device is activated. The LED may light up or flash to indicate that the device is functioning correctly.

If the device does not turn on, refer to the instructions or user manual that came with your specific CCELL disposable vape. Some models may have slight variations in operation or additional features.

Are CCELL disposable vapes reusable?

No, CCELL disposable vapes are not designed to be reusable. As the name suggests, they are intended for single use only. Once the oil is consumed, the CCELL disposable vape is typically discarded and replaced with a new one. These devices are convenient for users who prefer a hassle-free vaping experience without the need for refilling or recharging.

How long do CCELL disposable vapes last?

The lifespan of a CCELL disposable vape depends on several factors, including the size of the vape, the type of oil used, and the frequency of use. However, in general, you can expect a CCELL disposable vape to last between 100 and 300 puffs. Once the battery is depleted or the oil is consumed, the CCELL disposable vape will no longer function and will need to be replaced.

Do CCELL disposables come pre-filled?

No, CCELL disposable vapes come empty ready to be filled with your own preferred thick oil distillate. They are designed to be ready to use straight out of the packaging. This convenience makes CCELL disposables a popular choice for users who prefer personalising the oils they consume.

Is it required to use CCELL batteries with CCELL cartridges?

Yes, it is recommended to use CCELL batteries specifically with CCELL cartridges. CCELL cartridges are compatible with various 510-threaded batteries, which is a common standard in the vaping industry. However, using a CCELL battery will provide a more optimal performance since they are specifically designed to work well with CCELL cartridges. If you are using a CCELL cartridge with a different battery, you may experience some variation in the vapour production and flavour.

How long does it take to process customised CCELL orders?

This is entirely dependent on the scale of customisation required. At GenuineCCELL we offer a wide range of CCELL customisation services. We can help you customise your device with your logo, brand colours, and other branding elements. To find out more contact us today.

Can you dispose of CCELL products with regular waste disposal?

There are a few different ways to dispose of CCELL products. You can take them to a hazardous waste disposal facility, mail them to a recycling centre, or contact the manufacturer to see if they have a recycling program.

Can CCELL products be used with e-liquids?

CCELL products are engineered to efficiently vaporise thick oils, and will not work with e-liquid or nicotine products. CCELL products boast a ceramic coil specifically designed to work with thick oils. Ensuring even heating without any burnt taste, delivering a smooth and flavorful vapour. With a small wick to prevent clogging and a durable construction, these high-quality devices withstand the rigours of vaping, promising leak-free performance. 

What makes CCELL ceramic heated devices better than wick alternatives?

CCELL ceramic heated devices offer superior flavour, efficient vaporisation, consistent performance, reduced clogging, and longer lifespan compared to traditional wick-based alternatives. The CCELL ceramic heating element provides even heat distribution, enhancing flavour without burnt or off-flavours. It efficiently converts thick oil distillate into vapour, resulting in better vapour production. CCELL devices have larger intake holes, reducing clogging issues. They offer reliable performance, avoiding dry hits or uneven heating. Additionally, the CCELL ceramic heating elements have a longer lifespan, making them a preferred choice for many vapers.

What are the benefits of using a CCELL device?

Using a CCELL device offers vapers several benefits. The ceramic heating elements in CCELL devices provide even heat distribution, resulting in enhanced flavour and a more enjoyable vaping experience. These devices efficiently convert thick oil distillate into vapour, delivering smooth vapour production. CCELL devices also offer consistent performance, withstanding high temperatures and providing reliable vaping without dry hits. They have larger intake holes, reducing clogging issues caused by thicker oils. Additionally, CCELL devices have a longer lifespan, making them a preferred choice for vapers looking for durability and longevity. Overall, CCELL devices offer improved flavour, efficient vaporisation, consistent performance, reduced clogging, and a longer lifespan for a satisfying vaping experience.

How do I charge a CCELL device?

To charge a CCELL device, you will need a micro-USB cable (which is included with your CCELL device) and a power source. Locate the charging port on the device, typically located on the bottom, and connect the micro-USB cable to it. Connect the other end of the cable to a power source such as a computer, wall adapter, or car charger. Allow the device to charge for about 1-2 hours until the LED indicator turns off. Once fully charged, disconnect the cable from the CCELL device and power source. It's important to avoid overcharging, using damaged cables, and charging in hot or humid environments. Following these guidelines ensures a safe and effective charging experience for your CCELL device.

What is the difference between CCELL devices and regular vape pens?

CCELL devices and regular vape pens differ in their heating technology and design. CCELL devices use ceramic heating elements, providing consistent heat distribution and enhanced flavour. They have a sleek and discreet design, while regular vape pens are typically longer and cylindrical. CCELL devices offer reliable performance, reduced clogging, and customisation options for all CCELL devices. Regular vape pens may have some adjustable features, rechargeable batteries, and the ability to refill or replace components. The choice depends on personal preferences but with CCELL devices they are known for convenience and flavour.

Can I use CCELL devices with high-viscosity oils?

Yes, CCELL devices are designed to work well with high-viscosity oils. The ceramic heating elements in CCELL cartridges and vaporisers are specifically engineered to handle thicker oils and provide efficient vaporisation. The design of CCELL devices, including larger and more evenly distributed intake holes, helps to prevent clogging and ensure smooth airflow, even with high-viscosity oils. This makes CCELL devices a popular choice for users who prefer oils with a higher thickness or viscosity.

Why does it look as if my prefilled CCELL device isn’t filled to the top?

Prefilled CCELL devices may not appear filled to the top due to a few reasons. Firstly, there is a necessary allowance for oil expansion when heated, typically around 10-15% of the total volume. Additionally, some of the oil may be absorbed by the porous ceramic heating element. Should you encounter any CCELL device issues, troubleshooting steps can be taken. Ensure a tight connection between the cartridge and battery, clean the cartridge and battery contacts using a cotton swab, and if the problem persists, try using different cartridges or batteries.

Does Genuine CCELL offer Wholesale options?

Genuine CCELL provides wholesale prices for customers looking to purchase our CCELL products in bulk of over a minimum of 1000 units directly from our website. Our wholesale program is designed to cater to businesses and individuals who require larger quantities of CCELL devices.

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